Attached is the Protocol being followed by Bethlehem Centre during the Pandemic.
To our friends, supporters and partners;
We are pleased to announce that the Bethlehem Centre is planning to re-open on July 1, 2020. Keeping our guests, volunteers and staff safe is our top priority so we have implemented new social distancing, hygiene and cleaning protocols. We have reconfigured our bedrooms, dining areas, and meeting rooms to meet recommended guidelines. We look forward to welcoming you back to the Centre.
If you had a retreat booked and cancelled due to COVID – 19 we are happy to reschedule to another date in 2020, postpone until 2021, or refund any monies paid. With things just opening up we understand that some groups may not be quite ready to meet so if you have scheduled a retreat during July or August and would like to cancel or rebook a later date, we are happy to accommodate. Any deposits left with us for a future date won’t preclude you from requesting a refund at a later time if your needs change.
If you have any questions, please email me at email@example.com.
Don Evans, Interim Executive Director
To Bethlehem partners, supporters, friends and guests;
For anyone who is considering travel, near or far, this is a time of growing concern around COVID-19 (‘coronavirus’). The Public Health Agency of Canada has assessed the current public health risk associated with coronavirus as low. However, it is a time to be aware and proactive, and with this in mind, I wanted to provide you with an update on our response to date. The health, safety and well-being of our employees and guests at the Centre is paramount, and we are following the lead of federal, provincial and local public health authorities at this important time. We are committed to providing a safe environment at the Centre, will continue to monitor developments.
First and foremost, I want to assure our guests that we are taking all appropriate measures to ensure our rooms and facilities are safe and that we have plans in place to ensure they stay that way.
At Bethlehem Centre we hold ourselves to very high standards of cleanliness at all times. However, we have taken additional steps to ensure safety, including:
- All surfaces are being washed with our usual hydrogenic cleaner and then secondarily sprayed with quaternary sanitizer.
- Enhanced cleaning protocols in all high ‘hand touch’ areas, which includes more frequent wiping and sanitization
- Extra deep cleaning is being done to each room after guest check out
- Coronaviruses are easily eliminated by routine surface cleaning and the cleaning products we use are industrial-grade for general space and food-service approved for areas of food preparation and service
- Frequent, daily communications updates shared and discussed with all staff
- Increasing communications and reminders with guests and posted signage about the importance of precautionary health and safety measures
To protect yourself and others, we ask that anyone who is feeling unwell refrain from visiting us so that together we can ensure a safe and comfortable experience for everyone. Staff are aware that they are not to report to work if they have any indications of ill health. We are a small organization and are all interconnected.
We remain open and welcome guests every day. As with the rest of the world, we continue to monitor this situation closely and will provide updates as needed. We also encourage our guests to stay up-to-date through Canada’s Public Health website.
Thank you and we look forward to welcoming you soon.
Executive Director, Bethlehem Centre
It gives us great pleasure to announce that the Bethlehem Centre is the winner of the Hospitality Operator Award for 2019, presented at the Nanaimo Business Awards last night at the Port Theatre. President, Gerry Herkel and Executive Director, Kathleen Darby accepted the award which is given to “any hotel, motel, campground or bed and breakfast that provides exemplary service to Nanaimo visitors. This operator offers ‘best-in-class’ hospitality, boasts amazing testimonials, and has a proven track record of providing exceptional service and facilities.”
The Centre was up against some strong competition in the list of finalists, and we accept the award knowing that we all strive to make this City great! The Bethlehem Centre would like to thank the Greater Nanaimo Chamber of Commerce and you, the voters, for honouring us! We are thrilled to receive this award! Thank you also to the sponsor of the award – Chemistry and GT Hiring Solutions – and to our fantastic staff, wonderful board members, as well as our great city, island and global community. We couldn’t have won without your support. We look forward to seeing you soon at the Bethlehem Centre! ** Board and Staff Members at the Awards